# Failed

This page displays the failed calls.

<figure><img src="/files/ZLmKWQwKmL1kan7DMTOo" alt=""><figcaption></figcaption></figure>

* **Creation Date:** Mentions the date and time when the record was created.
* **Agent**: The agent who processed the call.
* **Department**: The department name to which the agent belongs.
* **From Number:** The number that was used to make the call.
* **Duration**: The time period for which the call lasted.
* **Status**: It is always Passed on this page.
* **Total Words:** The number of words spoken during the call.
* **Actions**: The Actions column includes View Call Details, Play Recording, Download Recording, Call Log, and Delete icons.


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.dialytica.com/dialytica-call-qa/failed.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.