# Campaigns
This page displays the campaign details and allows you to edit, delete, or create campaigns.
* **Campaign Send Rate:** Total send rate of active campaigns.
* **Total Active Campaigns:** Number of campaigns that are currently active.
* **Total Paused Campaigns:** Number of campaigns that are currently paused.
* **Campaigns Table:** The table displays the following campaign details:
* **Campaign Types:** Specifies the type of a campaign.
* **Name:** Defines the campaign name.
* **Start Date:** The date the campaign was created.
* **Status:** Shows the current state of a campaign. This could be:
* **Out of hours:** Calls won't be sent due to the hour selection being invalid for the current time.
* **Preprocessing**: Data is being processed for calls to be sent out.
* **Pending**: No action is being performed on the campaign.
* **Send Rate Per Hour:** The number of calls the system will send an hour.
* **Total Contacts:** The contacts associated with the campaign.
* **Pending Contacts:** Contacts waiting to be added to a campaign.
* **Progress:** Visualizes the campaign progress with a progress bar.
* **Actions:** Options to perform different actions on the campaigns. These options include:
* **Delete Campaign:** Click the Trashcan icon to delete a campaign. You will see a confirmation popup on the screen.
* **Duplicate Icon:** This icon helps you copy the settings of a campaign to a new campaign.
* **View Campaign Stats:** On this page, you can view the statistics about your campaigns.
* **Update Campaign Hours:** Let you change the campaign's active hours. To not send on a date, you can set it to 00:00 to 00:00. Please note that all times are in American CST.
* **Edit Campaigns:** The Pencil icons help you change an existing campaign. When click, the following form is displayed:
**Here you can edit:**
▶ Name of the campaign
▶ Number to forward the return calls.
▶ Number to which the receiver will be routed after pressing the Opt In number.
▶ Audio to be played for the call. Multiple Audios can be selected, and will be rotated through automatically at the set percentages. (Note:Percentages must add up to 100%).
▶ Opt In number represents the number pressed if the user wants to opt in.
▶ Opt In Recording plays when the receiver presses the Opt In number.
▶ Opt Out Number is the number a user presses to opt out.
▶ Opt Out recording plays when a user decides to opt out.
▶ Drops Per Hour represent the number of calls to make per hour.
* **Filter Campaigns:** Search campaign by name, status or creation date.\
* **Campaign Stats:** This page displays the demographic data for your campaigns.
* **Sent:** Percentage of sent calls.
* **Pending:** Percentage of pending calls.
* **DNC Calls:** Calls made to DNC numbers.
* **Reset Count:** The number of times the campaign has been reset.
* **Status**: Shows if the campaign is currently playing or not.
* **Creation Date:** Data on which the campaign was created.
* **Optout Count:** Number of contacts who have opted out from receiving calls.
* **Optin Count:** Number of contacts that have opted in to be transferred.
* **VM Count:** Number of voicemails successfully left.
* **Contact Carrier Breakdown:** Shows the percentage of calls and where they have landed, i.e., the end carrier through which they have been routed.
* **Contact Line Type Breakdown:** Break down the different line types the calls have been sent to, i.e., landline, mobile number, and wireless.
* **Call Breakdown**: Shows individual call details. Use filters to search the calls by disposition or date.
* **Export Call Breakdown:** Download the call details in CSV format.
* **Destination Heatmap:** Shows the percentage of where the sent calls have landed.
* **Opt In Heat Map:** Shows the location from where people have opted in to receive calls.
* **Opt Out Heat Map:** Locations from where people have opted out to receive calls.
* **Create Campaign:** Create Campaign button displays the form to create a new campaign.
* **Select Campaign Type:** Choose the type of the campaign from the list.
* **Campaign Name:** Specify the campaign name.
* **Caller ID Forward:** The number to which the callbacks will be forwarded.
* **Opt In Number:** Number that a receiver will press to opt in.
* **Number To Transfer:** The number to which the call will be transferred when a receiver opts in.
* **Opt Out Number:** The number a receiver will press to opt out and be placed on the DNC list.
* **Survey Audio:** Audio to be played when a recipient receives a call. Multiple Audios can be selected, and will be rotated through automatically at the set percentages. (Note:Percentages must add up to 100%).
* **Opt In Audio:** Audio to be played when a receiver presses the opt in number. If you do not want to use audio, you can use silent 1-second audio such as "Please wait while your call is connected."
* **Opt Out Audio:** This is the audio played when a recipient presses the opt out number, i.e., "You've been placed on our do not call list. Goodbye!"
* **Voicemail Enabled:** If the voicemail is set to yes, the system will leave a message on the recipient end after the beep. Otherwise, it hangs up the call. Multiple Audios can be selected, and will be rotated through automatically at the set percentages. (Note:Percentages must add up to 100%).
* **Contact Lists:** Choose the contact list(s) to add to the campaign. You can select multiple contact lists.
* **Send Speed:** Determine the number of calls sent per hour.
* **Filters:** Choose different settings for sending out the data.
* **Line Type:** Choose the lines to which you want to send the calls. The options include Landline, Mobile, VoIP, and All.
* **Bypass DNC:** Select to ignore the DNC lists internal to your system. Enabling it is not recommended. Also, you will still not be able to send calls to high-risk DNCs.
* **Block Specific States:** Choose the states you do not want to include in the campaign.
* **Only Send To Unique Numbers:** Select to ignore the repeated entries under the selected call lists.
* **Schedule Delivery:** Choose when to start sending out the calls.
**▶ Send Now:** Sends the campaign immediately after you click the Submit button.\
▶ **Send Later:** Schedule a date to start a campaign later.\
▶ **Test Now:** Allows you to send a test call to a chosen number to check the audio quality.
