> For the complete documentation index, see [llms.txt](https://docs.dialytica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dialytica.com/dialytica-call-campaigns/contact-lists.md).

# Contact Lists

This page helps you create and manage the contact lists in your account.

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* **Total Contacts:** The number of contacts in all your contact lists.
* **Total Contact Lists:** The number of contact lists in your account.
* **Search**: Search for the contact lists by name, status, creation date, or total contacts.
* **Name:** Name of the contact list.
* **Status**: Shows the current state of the contact list, i.e., Active, Delete, etc.
* **Total Contacts**: Number of contacts in a specific list.
* **Percentage By Type**: This field breaks down the contacts based on the line type in percentage.
* **DNC**: Shows the High-risk DNCs and the number of internal DNC matches.
* **Actions**: Under this field, you can perform different actions on the contact lists:
  * Stats: Shows the demographic data about contact lists.  The Stats page shows the following information:

    <figure><img src="/files/LusrZGw9qGZ94GhegBWi" alt=""><figcaption></figcaption></figure>
  * **Mobile Percentage:** Shows the percentage of the entries with the Line Type set to Mobile.
  * **Landline Percentage:** Shows the percentage of the entries with the Line Type set to Landline.
  * **High Risk Count:** This shows the total numbers flagged as High Risk. This includes the numbers with the risk of being TCPA Litigators or honeypots.
  * **Others Percentage:** Shows the percentage of the entries with the Line Type set to Others, i.e., VoIP.
  * **Total Contacts**: Shows how many contacts are available in a contact list.
  * **DNC Count**: The count of internal DNC entries.
  * **Line Type Graph:** Shows the Line Type (Mobile, Landline, Others) breakdown graphically with a pie chart.
  * **Carrier Break Down:** Upon hovering, this graph shows the carrier name and the percentage associated with it.
  * **State Map:** Shows a state heat map of data and its frequency in specific states.
  * **Contact List Used In:** Shows the campaigns in which the selected contact list has been used.
* Edit: Shows options to make changes to existing contact list.

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* **Download:** You can download the contact list with the following details in CSV format:
  * **Number**: The number of the person in the contact list.
  * **State**: The state based on area code.
  * **Type**: The line type of the phone number.
  * **Company**: The carriers associated with the phone number.
  * **DNC**: Specifies if the number is on the internal DNC (Yes/No).
  * **High Risk:** Specifies if the number is a known high-risk number (Yes/No).
  * **National DNC:** Shows if the number is on the national DNC list (Yes/No).
* **Delete:** The Trashcan icon deletes the contact list after confirmation.
* **Create Contact List:** This button lets you create a new contact list. You first need to specify the name of the list in the following screen and click Save:<br>

  <figure><img src="/files/Aggl0ZXF0L3BTTTlmm55" alt=""><figcaption></figcaption></figure>

  Then, you will see the options to upload the contact list.<br>

  <figure><img src="/files/62qlItqrH9BGo1WzQJYI" alt=""><figcaption></figcaption></figure>

  Drop the file or click the link to paste the contacts from a table. After uploading the contact list, you will see the following interface.

  Here, you can choose the encoding, switch rows and columns, and choose the table header. Once done, click Next.

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On the Map Columns screen, choose a column to map with the Number field and click Next.

<figure><img src="/files/21ZVrtjATmn9nygjtHDj" alt=""><figcaption></figcaption></figure>

Verify the data by going through it and cancel out unwanted entries. You can also choose not to keep headers and view invalid entries only by choosing the corresponding options.

<figure><img src="/files/jHfGL6EsVXVyLAjpzbc7" alt=""><figcaption></figcaption></figure>

When you click on the Find and Replace button, the following form appears:

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* **Column Names:** Choose the column to find the entry.
* **Find**: Enter the data to look for.
* **Case Sensitive:** Choose if you want to change certain appearances of the data.
* **Exact Match:** Choose if you want to look for the exact match of what you typed.
* **Replace With:** Text to replace the found occurrences.

Once done, click the Submit button, and the contact list will be added to the Contact Lists page.