> For the complete documentation index, see [llms.txt](https://docs.dialytica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dialytica.com/dialytica-call-qa/in-progress.md).

# In Progress

This page only displays the calls being processed.

<figure><img src="/files/K6XLMuYsnjvDZbp2CcXs" alt=""><figcaption></figcaption></figure>

* **Creation Date:** Mentions the date and time when the record was created.
* **Agent**: The agent who processed the call.
* **Department**: The department name to which the agent belongs.
* **From Number:** The number that was used to make the call.
* **Duration**: The time period for which the call lasted.
* &#x20;**Status**: It is always Passed on this page.
* **Total Words:** The number of words spoken during the call.
* &#x20;**Actions**: The Actions column includes Play Recording, Download Recording, Call Log, and Delete icons.