DIALYTICA
HomeGetting StartedCampaignsPaymentsReviewWebsite
  • πŸ‘‹Welcome to Dialytica
  • ♻️Getting Started with Dialytica Call Campaigns and Call QA
  • Dialytica Call Campaigns
    • πŸ€™Dialytica Call Campaigns
    • πŸ“₯Login
    • 🎩Understanding the User Interface
    • πŸ“„Dashboard
    • πŸ’₯Campaigns
    • πŸ”’Numbers
    • πŸ’«DNC
    • πŸ“‹Contact Lists
    • πŸ“žIncoming Call Logs
    • ☎️Outbound Call Logs
    • ⏺️Recordings
    • πŸ’ΈPayments
    • 🧿Breakout
    • 🧊CDRs
    • βš™οΈSettings
  • Dialytica Call QA
    • πŸ“žDialytica Call QA
    • πŸ“₯Login
    • 🎩Understanding the Interface
    • πŸ“„Dashboard
    • 🧊Departments
    • πŸ›ŸAgents
    • πŸ“–Review
    • ☎️All Calls
    • πŸͺ’Passed
    • πŸ“¬Failed
    • ⏳In Progress
    • βš™οΈSettings
  • community
    • 🌐Website
Powered by GitBook
On this page
  1. Dialytica Call Campaigns

Understanding the User Interface

PreviousLoginNextDashboard

Last updated 1 year ago

Before diving deep into how things work, let's take you through different elements of the main interface.

  1. Navigation: This section helps you navigate between different pages.

    • Dashboard: Summarize the activities on your call campaigns.

    • Campaigns: Displays campaign-specific details.

    • Number: Displays the list of numbers you currently have.

    • DNC: Shows Do Not Call list.

    • Contact Lists: View different contact lists.

    • Incoming Call Logs: Shows the received calls.

    • Outgoing Call Logs: Shows the sent calls.

    • Recordings: View and manage recordings.

    • Payments: View payment details and history.

  2. Day and Time: Top bar displays the day and campaign hours based on American or Central Standard Time (CST).

  3. Current Balance: This is a clickable field that displays the balance details:

  4. View Mode and Notification: The Moon icon lets you switch the interface from dark to light mode and vice versa.

The Bell icon displays the notifications about your campaigns and account.

  1. Profile Picture: Displays more profile settings and logout option.

  1. Selected Page: This area displays the page-specific elements.

🎩