> For the complete documentation index, see [llms.txt](https://docs.dialytica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dialytica.com/dialytica-call-qa/understanding-the-interface.md).

# Understanding the Interface

Before diving deep into the details of how Call QA works, let's understand its main interface:

<figure><img src="/files/DE4DaYi2bPrE3zrSvNiY" alt=""><figcaption></figcaption></figure>

1. **Navigation**: This section helps you navigate between different pages.
   * **Dashboard**: Summarize the activities in your account.
   * **Departments**: Displays department information and helps you manage and create departments.
   * **Agents**: Helps you create, control, and manage agents.
   * **Review**: Displays the call lists categorized by their status, i.e., All Calls, Passed, Failed, In Progress.
2. **View Mode and Notification:** The Moon icon lets you switch the interface from dark to light mode and vice versa.

<figure><img src="/files/i4txWBZo4jDZR8u383o4" alt=""><figcaption></figcaption></figure>

The Bell icon displays the notifications about your campaigns and account.

<figure><img src="/files/ZHmRoaWkYRMAlYb0tUbd" alt=""><figcaption></figcaption></figure>

3. **Profile Picture:** Displays more profile settings and logout option.

<figure><img src="/files/QTfXBQ2HsH0u3AZY8q0P" alt=""><figcaption></figcaption></figure>

4. **Selected Page:** This area displays the page-specific elements.