# Understanding the Interface

Before diving deep into the details of how Call QA works, let's understand its main interface:

<figure><img src="https://3203659307-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBRPASvFM2jAkPF8mQuS7%2Fuploads%2F6cTUwmUt4qDQj3i85oCV%2Fimage.png?alt=media&#x26;token=a575ee30-ba3b-43f0-adfd-fb4e79ac3923" alt=""><figcaption></figcaption></figure>

1. **Navigation**: This section helps you navigate between different pages.
   * **Dashboard**: Summarize the activities in your account.
   * **Departments**: Displays department information and helps you manage and create departments.
   * **Agents**: Helps you create, control, and manage agents.
   * **Review**: Displays the call lists categorized by their status, i.e., All Calls, Passed, Failed, In Progress.
2. **View Mode and Notification:** The Moon icon lets you switch the interface from dark to light mode and vice versa.

<figure><img src="https://3203659307-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBRPASvFM2jAkPF8mQuS7%2Fuploads%2Fs4gUj7OcRWUUdMEOewy5%2Fimage.png?alt=media&#x26;token=40a3f0a9-e0cc-4c29-8fd1-070c71f265b2" alt=""><figcaption></figcaption></figure>

The Bell icon displays the notifications about your campaigns and account.

<figure><img src="https://3203659307-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBRPASvFM2jAkPF8mQuS7%2Fuploads%2F7YjFvTi66PZSgH0UQzC6%2Fimage.png?alt=media&#x26;token=02619719-f242-4752-b5ad-30db21dbd000" alt=""><figcaption></figcaption></figure>

3. **Profile Picture:** Displays more profile settings and logout option.

<figure><img src="https://3203659307-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBRPASvFM2jAkPF8mQuS7%2Fuploads%2FqhnIHKESJlMqRFPV4JSL%2Fimage.png?alt=media&#x26;token=7b203ac2-6e32-49f5-a880-9d89a4455449" alt=""><figcaption></figcaption></figure>

4. **Selected Page:** This area displays the page-specific elements.