Dashboard
Last updated
Last updated
After logging in, the first screen that appears is the Dashboard, which summarizes the call campaign activities for the selected date ranges.
Date Range: Let you choose a date from the Calendar to view the statistics. The data displayed in the dashboard is based on the dates selected.
Total Active Campaigns: Shows the number of campaigns in playing status even if they are out of hours.
Total Paused Campaigns: Shows the number of campaigns that are paused.
Total Finished Campaigns: Displays the number of campaigns that have finished.
Total Preprocessing Campaigns: Total campaigns for whom data is being preprocessed.
Total Contacts: Number of contacts in contact lists.
Total Recordings: Number of recorded calls.
Total Call Backs: The number of incoming calls from a campaign.
Total Numbers: Total count of numbers that you own.
Average Call Duration: Average time for which the calls lasted.
Total Spend: The amount spent in the selected date ranges.
ASR Percentage: Displays Average Succession Survey Response Rate in percentage for your campaigns.
