πŸ“„Dashboard

After logging in, the first screen that appears is the Dashboard, which summarizes the call campaign activities for the selected date ranges.

  • Date Range: Let you choose a date from the Calendar to view the statistics. The data displayed in the dashboard is based on the dates selected.

  • Total Active Campaigns: Shows the number of campaigns in playing status even if they are out of hours.

  • Total Paused Campaigns: Shows the number of campaigns that are paused.

  • Total Finished Campaigns: Displays the number of campaigns that have finished.

  • Total Preprocessing Campaigns: Total campaigns for whom data is being preprocessed.

  • Total Contacts: Number of contacts in contact lists.

  • Total Recordings: Number of recorded calls.

  • Total Call Backs: The number of incoming calls from a campaign.

  • Total Numbers: Total count of numbers that you own.

  • Average Call Duration: Average time for which the calls lasted.

  • Total Spend: The amount spent in the selected date ranges.

  • ASR Percentage: Displays Average Succession Survey Response Rate in percentage for your campaigns.

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